These Terms and Conditions set out the basis on which Rubbish Removal Queen's Park provides rubbish removal, waste collection and related clearance services. By making a booking, accepting a quotation, or allowing our team to carry out any work, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms and Conditions, you should not book or use our services.
In these Terms and Conditions, the following expressions have the meanings set out below:
1.1 "Company", "we", "us" and "our" refer to Rubbish Removal Queen's Park, the waste collection and removal service provider.
1.2 "Customer", "you" and "your" refer to the individual, business or organisation requesting or receiving the services.
1.3 "Services" means any rubbish removal, waste collection, clearance, loading, transportation, disposal, recycling, or related services we provide.
1.4 "Waste" means any items, materials, goods, furniture, appliances, garden waste, construction debris or other refuse that you ask us to remove, subject to applicable waste regulations.
1.5 "Booking" means a confirmed arrangement for us to provide services at an agreed time, date and location.
1.6 "Site" means the property, premises or location where the services are to be carried out.
2.1 We provide rubbish removal and waste collection services for domestic, commercial and light construction customers. Our services generally include loading waste onto our vehicles, transporting it off site and arranging for disposal or recycling through authorised facilities.
2.2 The exact scope of work will be agreed at the time of booking or upon arrival, based on the volume, type and location of the waste, as well as access and safety conditions.
2.3 We reserve the right to refuse to collect certain items including, without limitation, hazardous waste, clinical waste, asbestos, chemical or liquid waste, gas bottles, vehicle batteries, or any items that we consider to pose a health, safety or environmental risk.
2.4 Collection limits, loading methods and vehicle access will be determined by our staff on site, taking into account safety, legal weight restrictions and operational constraints.
3.1 You may request a booking by telephone, email or online form. When making a booking, you must provide accurate information about the type and approximate volume of waste, access arrangements, parking availability and any other relevant details.
3.2 Any quotation or estimate given at the time of booking is based on the information you provide. If on arrival we find that the waste differs substantially in type or volume, or that access is significantly different, we may revise the price or propose an alternative solution.
3.3 A booking is only confirmed when we have acknowledged your request, agreed a time and date, and, where applicable, received any required pre-payment or deposit.
3.4 We will make reasonable efforts to attend the site at the agreed time. However, all arrival times are estimates and may be affected by traffic, weather, operational issues or other factors beyond our control. We will not be liable for any loss or inconvenience caused by delayed arrival, but we will keep you informed and rearrange where reasonably necessary.
4.1 You are responsible for ensuring that we have safe and reasonable access to the site and to the waste to be collected. This includes providing accurate directions, ensuring that gates, doors and access points are unlocked, and that any necessary permissions for entry are obtained.
4.2 You must ensure that suitable parking is available for our vehicles as close as reasonably possible to the collection point. Any parking charges, permits or fines incurred due to inaccurate information or lack of provision will be your responsibility and may be added to the price of the services.
4.3 If we cannot safely access the site or the waste due to obstructions, locked entry points, unsafe conditions or lack of parking, we may at our discretion cancel the booking or charge a call-out or waiting fee.
5.1 You warrant that you either own the waste to be removed or have full authority from the owner to arrange its removal.
5.2 You must clearly identify the waste that is to be removed. Our staff will not be responsible for deciding which items to take beyond what you have specified. You should remove any items that you wish to keep, and check the area before we leave. We are not responsible for items taken in error if they were not clearly separated or identified.
5.3 You must notify us in advance of any items that could be fragile, sharp, unusually heavy or otherwise hazardous to handle, and you must take reasonable steps to minimise any risks at the site.
5.4 You must not include in the waste any items that are prohibited by law, are hazardous, or that you have been specifically instructed not to present for collection.
6.1 Our charges are generally based on the volume, weight and type of waste collected, together with any additional labour, access difficulty, parking costs or regulatory fees that apply.
6.2 Where we provide an estimate in advance based on your description, the final price will be confirmed on site before work begins. If you choose not to proceed after the on-site assessment, we reserve the right to charge a reasonable call-out fee.
6.3 Unless otherwise agreed in writing, payment is due immediately upon completion of the services. We may accept payment by cash, card or other methods as advised at the time of booking.
6.4 For business customers, and where we have agreed credit terms in advance, invoices must be paid within the specified period shown on the invoice. We reserve the right to charge interest and recovery costs on overdue amounts in accordance with applicable legislation.
6.5 All prices are quoted inclusive or exclusive of VAT as stated at the time of booking. If VAT is applicable, it will be charged at the prevailing rate.
7.1 You may cancel or amend a booking by contacting us by telephone or email.
7.2 If you cancel more than 24 hours before the scheduled arrival time, no cancellation fee will normally apply, unless we have incurred specific costs or ordered special services on your behalf.
7.3 If you cancel within 24 hours of the scheduled arrival time, or if we arrive at the site and are unable to carry out the services due to your act or omission, we reserve the right to charge a cancellation or call-out fee to cover our costs.
7.4 We may cancel or reschedule a booking if we are unable to perform the services due to circumstances beyond our reasonable control, including but not limited to extreme weather, vehicle breakdown, staff illness, strikes or legal restrictions. In such cases, our liability will be limited to rescheduling the services or refunding any pre-payment you have made for the affected booking.
8.1 We operate in accordance with relevant UK waste management legislation and regulations. We will transport and dispose of waste through authorised facilities and will take reasonable steps to ensure that waste is handled in a lawful and environmentally responsible manner.
8.2 By using our services, you confirm that you understand your duty of care as a waste producer. We take on responsibility for the waste once it has been loaded onto our vehicle, but you remain responsible for ensuring that you engage a legitimate carrier and that the waste presented is lawful to remove.
8.3 We may issue a waste transfer note or similar documentation where legally required or on request, setting out the nature, quantity and destination of the waste. You should retain such documentation for your records.
8.4 If we discover that any waste is hazardous, prohibited, contaminated or improperly described, we may refuse to collect it, or we may charge additional fees to deal with it in line with regulations. If such waste has already been taken, you agree to reimburse any costs, fines or liabilities we incur as a result of inaccurate or incomplete information.
9.1 We will exercise reasonable care and skill in providing the services. However, you acknowledge that rubbish removal and clearance work can involve moving bulky items through confined spaces, and there is an inherent risk of minor scuffs or marks to floors, walls or door frames.
9.2 You should take reasonable precautions to protect areas and surfaces that may be vulnerable to damage. We are not liable for normal wear and tear or for minor cosmetic damage arising from the ordinary and careful performance of the services.
9.3 We will not be liable for any loss of profit, loss of business, loss of data, loss of reputation or any indirect or consequential loss arising out of or in connection with the services.
9.4 Our total liability to you for any loss or damage arising from our breach of these Terms and Conditions or from our negligence shall be limited to the amount paid or payable by you for the specific services giving rise to the claim.
9.5 Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
10.1 We maintain insurance cover appropriate to the nature of our rubbish removal and waste collection operations. Details of our insurance can be provided on request.
10.2 It is your responsibility to ensure that your own property and contents are adequately insured. We recommend that you check your home or business insurance policies if you are concerned about specific risks during clearance work.
11.1 If you are dissatisfied with any aspect of our services, you should contact us as soon as possible, providing full details of your concerns.
11.2 We will investigate your complaint and aim to respond within a reasonable timeframe. You agree to give us the opportunity to inspect the site, review any alleged damage, and, where appropriate, to carry out remedial work or offer a reasonable solution.
11.3 If a dispute cannot be resolved informally, both parties agree to consider mediation or another form of alternative dispute resolution before commencing formal legal proceedings, where this is practical and appropriate.
12.1 We will collect and use personal data such as your name, contact details and service address for the purposes of managing bookings, providing services, issuing invoices and handling enquiries.
12.2 We will handle your personal information in accordance with applicable data protection laws and will take reasonable steps to keep it secure and confidential.
12.3 We will not sell or rent your personal data to third parties. We may share it with our staff, contractors or service providers only as necessary for performing the services or complying with legal obligations.
13.1 We may update or amend these Terms and Conditions from time to time. The version in force at the time of your booking will apply to that booking.
13.2 We may publish the current version of our Terms and Conditions and may also provide a copy on request. It is your responsibility to review them before making a booking if you wish to be informed of any changes.
14.1 If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable by a court or competent authority, that provision shall be deemed severed from the remaining provisions, which will continue to be valid and enforceable.
15.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the services, shall be governed by and construed in accordance with the laws of England and Wales.
15.2 You and we agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the services provided.
16.1 These Terms and Conditions, together with any written quotation or confirmation of booking, constitute the entire agreement between you and us relating to the provision of the services and supersede any prior discussions, correspondence or understandings.
16.2 No variation of these Terms and Conditions shall be effective unless it is in writing and agreed by an authorised representative of the Company.
By proceeding with a booking or allowing our team to begin work, you confirm that you have read, understood and agree to be bound by these Terms and Conditions for rubbish removal and waste collection services.
Our crewss can come to your property or premises and collect your rubbish items and other waste for you. We will take charge of loading and unloading the vehicle provided by us and then we will take your rubbish and dispose of it or recycle it if we can.
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Choose our professional rubbish removal Queen’s Park services at revolutionary low prices by calling us today.
Tipper Van - Waste Collection and Rubbish Removal Prices in Queen’s Park, NW6
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900 - 1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Waste Collection and Rubbish Removal Prices in Queen’s Park, NW6
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
